Refund & Cancellation Policy

Last updated: August 19, 2026

Our focus is complete customer satisfaction. If you are unhappy with the services provided, we will consider a refund where the reasons are genuine and confirmed after review. Please read the details of your project agreement/quote carefully before engaging our services, as it sets out the specific scope, deliverables and payment terms for your project.

If you are dissatisfied with our services, you have the right to cancel your project and request a refund, subject to the policy below.

Cancellation Policy

• To cancel a project or an ongoing service, please contact us via our Contact page or your assigned point of contact.
• For recurring/subscription-based services (such as ongoing maintenance or digital marketing retainers), cancellation requests received less than 15 business days before the end of the current billing period will take effect from the following billing period.
• For fixed-scope projects (such as a website or software build), cancellation terms are governed by the specific agreement/quote signed for that project.

Refund Policy

• We aim to deliver work that meets the agreed requirements at every milestone. If you're not satisfied with our services, contact us and we'll first work to address the concern directly.
• Where a refund is agreed, the refunded amount will be your paid amount minus the cost of work already completed and delivered up to the date of your refund request.
• Refunds are processed back to the original payment method used at the time of purchase — for example, to the original card for card payments, or to the same account for bank transfer/payment gateway transactions.
• Refund requests are reviewed on a case-by-case basis and typically processed within 7–14 business days of approval.

Non-Refundable Items

Third-party costs already incurred on your behalf (such as domain registrations, licensed software, paid advertising spend already delivered to the ad platform, or stock assets) are non-refundable once purchased.

Contact Us

For any cancellation or refund request, please reach out via our Contact page or email info@adsbing.com, and our team will guide you through the process.